Refund & Cancellation Policy

1. Scope of Digital Services Rendered

Royal Growth delivers intangible digital marketing, online business profile hosting, and commercial discoverability services. Because infrastructural servers, SEO indexing bots, and listing directories activate immediately, operational costs are committed instantly.

2. Active Packages & Absolute Non-Refundability

In strict adherence to Indian contract law and commercial service terms:

• Active Service Periods: If a package is active, deployed, or accessible, no partial, pro-rata, or full refunds shall be granted.
• Early Termination: A subscriber who elects to pause, deactivate, or delete their listing prior to the package expiry forfeits any remaining duration without monetary recourse.
• Violation Takedown: In the event a listing is terminated or removed due to verified fraud, copyright breach, or violation of our Terms of Service, all package fees are irrevocably forfeited.

3. Exceptional Billing Inquiries & Double Charges

In rare cases of documented technical duplicate debits (where a payment gateway processed multiple transactions for the identical single invoice), the surplus duplicate amount will be credited back to the source payment method within 5–7 banking days upon verification.

4. Listing Dispute & 24-Hour Takedown Assistance

If you encounter issues with any listing, or suspect unauthorized commercial use, we do not require financial chargebacks; instead, contact our grievance team directly. We investigate and enforce listing removal within 24 hours of verified notice.

5. Billing & Legal Contact Desk